Contact Us

Location & Contact Information

NTS Customer Services:

Address: 1244 Walnut St, Eugene OR 97404
Phone: (541) 346-6387
from a campus phone: 6-6387 (6-NETS)
Email: NTS@uoregon.edu
(monitored during service hours)
Fax: (541) 346-5845
Customer Service Hours: 8AM-12PM & 1PM-5PM Monday - Friday
Operator Services: 8AM-5PM Monday-Friday (staffed)
24x7x365 (automated)
   
Other useful contact information:
Report a campus network down emergency*: Phone: (541) 346-6387, select option 3 and leave a message if after hours.
Information Systems Security Group: (541) 346-5837
Information Systems Technology Service Desk: (541) 346-HELP
(staffed M-F, 8AM-5PM)
Campus IT services directory: https://it.uoregon.edu/services-grid/all

* Network down emergency: A network problem affecting multiple users and/or portions of a building or larger.
Technical support for individual users should be via the IS Technology Service Desk or your department's IT support staff.

 

Location of the Rainier Building:

If taking the EMX, use the Walnut Station exit.
If driving, we have one visitor spot available for temporary use, accessible from the alley.