Location & Contact Information
NTS Customer Services:
Address: 1244 Walnut St, Eugene OR 97404 Phone: (541) 346-6387
from a campus phone: 6-6387 (6-NETS)
(monitored during service hours)
Fax: (541) 346-5845 Customer Service Hours: 8AM-12PM & 1PM-5PM Monday - Friday Operator Services: 8AM-5PM Monday-Friday (staffed)
Other useful contact information: Report a campus network down emergency*: Phone: (541) 346-6387, select option 3 and leave a message if after hours. Information Systems Security Group: (541) 346-5837 Information Systems Technology Service Desk: (541) 346-HELP
(staffed M-F, 8AM-5PM)
Campus IT services directory: https://it.uoregon.edu/services-grid/all
* Network down emergency: A network problem affecting multiple users and/or portions of a building or larger.
Technical support for individual users should be via the IS Technology Service Desk or your department's IT support staff.
Location of the Rainier Building:
If taking the EMX, use the Walnut Station exit.
If driving, we have one visitor spot available for temporary use, accessible from the alley.