Telecom Operator

Service Category: 
Communication and Collaboration
Service Provider: 
Information Services
Aliases: 

Operator, Ernestine, Phonetic Operator

Service Offering Description: 

Human and digital assistants who will help refer you to the correct person or department.

Service Levels: 

Ernestine, our automated assistant, is available 24/7. Human operators are available Monday through Friday, 8am to 5pm.

Requirements: 

None

Service Charges: 

n/a

Accessing the Service: 

Call 541-346-0000 or 503-412-3800 (Portland); on campus, call 0 or 6-0000

Support Contact: 

Call (541) 346-NETS or email nts@ithelp.uoregon.edu

Feedback Mechanism: 

Call (541) 346-NETS or email nts@ithelp.uoregon.edu