Contact Us

Location & Contact Information

NTS Customer Services:

 1244 Walnut St, Eugene OR 97404
Phone:   541-346-6387 (6-NETS)
Email: (monitored during service hours)
Fax:   541-346-5845
  Customer Service Hours:   Monday - Friday
 8:00 AM - 12:00 PM & 1:00 PM - 5:00 PM
Other useful contact information:
Report a campus network down emergency*:   541-346-6387 (6-NETS)
Security Group:   541-346-5837
Technology Service Desk:   541-346-4357 (6-HELP)
Campus IT services directory:

* Network down emergency: A network problem affecting multiple users and/or portions of a building or larger.

Technical support for individual users should be via the IS Technology Service Desk or your department's IT support staff.


Location of the Rainier Building:

If taking the EMX, use the Walnut Station exit.
If driving, we have one visitor spot available for temporary use, accessible from the alley.