On October 14, the UO will start automatically removing emails from your Deleted Items folder, similar to how we manage the Junk Email folder in UOmail. Such cleanup is considered best practice for email systems.

This applies to all UOmail accounts—both your own and any departmental role accounts you use.

What to expect starting October 14

• Emails that have spent more than 30 days in your Deleted Items folder will be removed.
• They’ll spend another 30 days in a hidden secondary trash folder. After that, they’ll be permanently deleted.
• From that point on, emails in Deleted Items will be automatically cleared out as they reach the 30-day mark.

Saving resources for what matters

• Your UOmail deleted items folder takes up storage space. Permanently deleting those emails frees up space.
• That helps ensure we have room for active use of our Microsoft platform by UO faculty, staff, and students—for documents, spreadsheets, videos, chats, emails, and more—without incurring extra costs.
• This is part of UO’s ongoing digital storage transformation. We’re working to contain costs and stretch funding dollars so the UO community gets the greatest possible value from the university’s investments.

More details and help

• Learn more: UOmail Deleted Items auto-deletion.
• Get help: Please submit a ticket at email and calendar help or contact the IT staff who support their unit or the Technology Service Desk.

Data Security and Records Management

• UO employees are responsible for being aware of the sensitivity of the data they handle, for using approved storage locations that support that policy, and for following other controls associated with different classes of data. The Information Security Office is available to help you identify secure and compliant solutions. (Some UO cybersecurity reference pages require a Duck ID login.)
• Before deleting files or other data, or moving them out of UO systems, employees should be aware of their recordkeeping responsibilities as explained in the short video Records and Our Shared Responsibilities from University Records Management.