The Duck ID Account Management website — where you reset your Duck ID password every six months ­­— will be unavailable for four hours on Friday night:

• Date: Friday, October 10
• Time: 6:00–10:00 p.m.

What to expect on October 10

• Passwords changes aren’t possible during downtime.
• Duck ID logins to other UO services will still work.

Why it matters

• Behind the scenes, Information Services staff will be doing critical infrastructure updates.
• Duck ID system maintenance typically occurs on Wednesday evenings. Staff chose Friday this time to minimize disruption near the start of fall term.

Questions?

• Visit the IT Service Status website. Information Services staff post notices about planned maintenance — plus in-the-moment updates if work runs long or causes unexpected problems.
• Contact UO IT staff. Still have questions? Submit a ticket through the Duck ID accounts page in the UO Service Portal, or contact the IT staff who support your unit or the Technology Service Desk.