Weekend downtime set for DuckWeb and related services

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DuckWeb and related services—including parts of MyUO—will be unavailable for more than a day May 8-9 while Information Services performs essential maintenance.

  • Start of downtime: Friday, May 8, at 7:00 p.m.
  • End of downtime: Saturday, May 9, at 10:00 p.m.

Services Affected

During the maintenance, the following services will be unavailable:

  • DuckWeb and parts of MyUOWhere you register for classes, view pay stubs, change personal information, and more.
  • Banner: Behind-the-scenes side of DuckWeb.
  • AppWorx: Job scheduling service.
  • DuckDocs (OnBase): Document management and electronic workflow service.
  • Integrated Data and Reporting (Cognos): Reporting and analytics service.

How MyUO is affected by this maintenance

MyUO, your new personalized university portal, launched in December.

  • MyUO is nearly always available.
  • During this maintenance, you can still log in to MyUO and view all your tabs, such as Home, Academics, and Employee Resources.
  • However, some key functions in MyUO — such as class registration, the employee dashboard, and any links to DuckWeb — will be unavailable during maintenance on Banner and DuckWeb.

Learn more about our transition from DuckWeb to MyUO.

Questions?

  • Visit the IT Service Status website. Information Services staff post notices about planned maintenance — plus in-the-moment updates if work runs long or causes unexpected problems.
  • Contact the Tech Desk. Still have questions? Contact the Technology Service Desk.
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