Contact Us

Location & Contact Information

NTS Customer Services:

 1244 Walnut St, Eugene OR 97404
Phone:   541-346-4357 (6-HELP)
Online Support:   UO Service Portal (monitored during service hours)
Fax:   541-346-5845
  Customer Service Hours:   Monday - Friday
 8:00 AM - 12:00 PM & 1:00 PM - 5:00 PM
Other useful contact information:
Report an outage: Report an Outage
Report a campus network down emergency*:   541-346-1755
Office of Information Security:   541-346-5837
Technology Service Desk  541-346-4357 (6-HELP)
Campus IT services directory:  UO Service Portal

* Network down emergency: A network problem affecting multiple users and/or portions of a building or larger.

Technical support for individual users should be via the IS Technology Service Desk or your department's IT support staff.


Location of the Rainier Building

1250 Walnut St.
Eugene, OR

Links to maps of the Rainier Building:

If taking the EMX, use the Walnut Station exit.
If driving, we have one visitor spot available for temporary use that is accessible from the alley.