Customer Experience

Patrick Chinn
Associate CIO for Customer Experience
541-346-0933

The Customer Experience group includes:

  • User Support Services
    • Gary Sullivan, Director of User Support Services
    • Enterprise Device Management
      • Michelle Brown, Associate Director, Enterprise Device Management
    • Academic North support team (effective May, 2020)
      • Sam Crow, Associate Director, Academic North
      • Kyle Bolton
      • Don Dixon
      • Isaiah Kautzman
      • Geoffrey Marcus
      • Tanner Sheridan
      • James Ingalls
      • Scott Pierson
      • Mike Moresi
      • Louis Vidmar
      • Jeremy Smith
      • Cameron Schultz
      • Ryan Stasel
  • Technology Services
    • Sara Stubbs, Director of Customer Service and Support
    • Robert Bennett
    • Bobbi Bothel
    • Katie Harsh
    • Ben Heiken
    • Sandra Lee
    • Andy Montgomery
    • Dianne Nelson
    • Tyrone Russ
    • Jillian Sallaway
    • Robyn Van Ryzin
  • IT Program & Project Management
    • Kim Catania, Director of IT Programs and Projects
    • Anupam Katkar, project manager
    • Tim Lundergan, project manager
    • Tony Saxman, project manager
    • Carolyn Schmidt, project manager
    • Paul Taylor, project manager
    • Nathan Brown, business analyst
    • Heather Dean, business analyst
    • Tommy Harmon, business analyst
    • Kelsey Lunsmann, business analyst
  • IT Service Management
    • Tevis Boulware
  • Enterprise Software Licensing
    • Will DeGauven
  • Classroom Technology
    • David Peterson
  • Media Services
    • Melodie Moore
    • Ward Biaggne, videography
    • Jacob Boxx, videography