Working and Leading Remotely


8 Tips for Working & Leading Remotely

1. Reset Your Expectations & Be a Resource

  • Focus on results - not how the work gets done.
  • Be flexible! Understand we're shifting from synchronous work to asychronous.
  • Help your colleagues find support resources if they run into technology issues.

 

2. Stay Connected

  • Schedule daily 10-minute checkin meetings with your team or colleagues using Microsoft Teams or Zoom.
  • Create a Microsoft Teams channel to stay engaged with your team throughout the work day. Think of this as a virtual water cooler.
  • Encourage virtual social activity amongst your team. For example, if your team used to go out for coffee once a week, encourage them to continue meeting virtually for coffee!

3. Interpret Tone & Voice

  • When collaborating remotely, you can't rely on non-verbal data and body language. Instead pay close attention to:
    • Patterns in tone of written communications
    • Rate, volume, pitch, and inflexion of voice communications
    • Physical gestures in video communications

4. Lead by Example

  • Model optimism - leaders who demonstrate hopefulness and confidence can help their colleagues find meaning and purpose in their work, especially during stressful times.
  • Be a role model for how you'd like others to engage remotely. For example, when meeting virtually, turn on your video so colleagues can see you.

5. Communicate, Communicate, Communicate!

  • Provide an update to your team even when there is no update to provide.
  • The more you can communicate with your team, the more it can help reduce anxiety, uncertainity, and stop the spread of misinformation.
  • Humanize your communication by encouraging video conferences or phone calls.

6. Gauge Stress & Engagement Levels

  • Make it crystal clear to your team that their well-being is your top priority.
  • Monitor engagement by asking two simple questions:
    1. On a 0 to 10 scale, rate the level of stress you currently feel
    2. On the same scale, rate your overall engagement

7. Take Care of Yourself

  • Before you can take care of other people, you must first take care of yourself.
  • Maintain your normal routine. For example, get ready for work in the morning.
  • Take a lunch break
  • Take breaks throughout the day - go for a walk around the block, get fresh air, play with your dog!
  • Get adequate sleep

8. Continued Learning

  • A remote work environment can potentially offer less distractions and a great opportunity for professional development.
  • Identify potential trainings or webinars to attend.
  • Skillport eLearning offers over 3,000 courses to UO employees at no cost.

Source: 8 Ways to Manage Your Team While Social Distancing

Additional Resources & Tools

LinkedIn Learning

  • LinkedIn Learning offers a 1-month free trial for unlimited access to online courses taught by industry experts in business, technology, and design.
  • Use your existing LinkedIn account to log in.

Go to LinkedIn Learning

EAB - Education Technology, Services, and Research

  • EAB is a best practice firm that uses research, technology, and consulting to address challenges within the education industry.
  • All UO employees can create an account.

Go to EAB


EDUCAUSE

  • EDUCAUSE is a community of IT leaders and professionals working together to tackle challenges and leverage opportunities that are constantly evolving within higher education.

Go to EDUCAUSE

Gartner

  • Gartner provides leaders with business insights, advice, and tools needed to achieve mission critical priorities and build organizations. 

Go to Gartner


UO Resources